returns refunds
No worries with us!
What is your return policy?
We offer returns for your goods within 14 days after delivery.
The product must be in original condition, and the item(s) must not have been used in any way. We cannot accept returns that do not meet these requirements.
We provide a full refund (item price excluding the original shipping cost).
How do I return my order?
Please always contact customer service at support@novora.shop before sending back an item, regardless of the reason.
