Last updated: 28 September 2024
At novora shop we value your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and protect the personal information you provide when visiting our website or using our services.
What Information Do We Collect?
- Personal Information: We collect information you provide when creating an account or making a purchase, such as your name, address, phone number, and email.
- Order Information: Including shipping details, payment information, and order date.
- Usage Information: We may collect information about your visit to our site, such as the pages you visit and the time spent on our website. This helps us improve your experience.
How Do We Use Your Information?
- Processing Orders: We use personal information to process your orders and deliver products to you.
- Communicating with You: We may use your contact details to reach out to you about your order or send you important updates regarding our products and services.
- Marketing and Advertising: We may use your information to send promotional offers or updates about new products. You can always opt out of receiving these messages.
- Improving Our Services: Usage information helps us understand your needs and provide a better experience on the site.
Do We Share Your Information?
We do not sell or rent your personal information to any third party. We may share certain information with partners or service providers who assist us in running the store, such as shipping companies and payment processors. All partners are required to protect the privacy of your information.
Your Rights
- Access to Data: You can request to know what personal information we hold about you.
- Modify Data: You can request to correct your data if it is inaccurate.
- Delete Data: You have the right to request the deletion of your personal information, except in cases where we need to retain it for legal reasons.
Cookies
We use cookies to improve your experience on our website, such as remembering your preferences and analysing how you use our site. You can adjust your browser settings to control or delete cookies.
Security
We use technical and organisational security measures to protect your personal information from unauthorised access, loss, or modification.
Changes to This Privacy Policy
We may update this privacy policy from time to time. Any updates will be posted on this page with the updated date.
Contact Us
If you have any questions regarding this privacy policy or your personal data, please contact us at:
Email: support@novora.shop
Address: 123 Baker Street, London, W1U 6TY, United Kingdom
